IRCC Webform - Nairobi

You may use this form if:

You have submitted an application at a visa office abroad.
The information you seek is not available on E-cas.
Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times. Information on processing times.
You wish to report important changes regarding your application, such as births, deaths, marriages, divorces, adoptions, changes in address, changes in employment, acquisition of a new educational credential, results of an approved language test.

If you are sponsoring a family member abroad, and if you are in Canada, you may wish to contact:

IRCC Call Centre

For general enquiries, see:

Immigration, Refugees and Citizenship Canada website
Your local visa office website

Your case specific enquiry will be directed to the visa office in Nairobi.

Please do not submit this form more than once.

Enquiry

Type of application/enquiry (required)

Type of application help

Please select the name of the application that you have applied for. You must have already submitted the application in order to send your enquiry.

Dependent child must be 19 or 20 or 21 years of age.

Information of dependent child

Full name (Family name, Given name) of the dependent child (required)

Date of Birth of dependent child (required)

Country of Residence of dependent child (required)

Language of Correspondence of dependent child (required)

Relationship of dependent child to principal applicant (required)

Applicant Information

Family name (required)

Family name help

A family name is a last name. A last name is also referred to as a surname.

For example: If a person's name is Mark Paul Jenkins, his last name is Jenkins. Family name as per your current passport/travel document.

Given name (required)

Given name help

A given name is the name(s) given to a person at birth and by which that person is most commonly referred to. A person's given name includes his or her first name and middle name.

For example: If a person's name is Mark Paul Jenkins, his given name is Mark Paul. Given name as per your current passport/travel document. If you do not have a given name you may enter N/A in the Given name field.

Email address

Date of birth (required)

Date of birth help

This is the day that you indicated when you were born on your application to IRCC.

If you do not know your date of birth, you may have entered the date that appears on your passport, travel document or identity document. If your date of birth has only the year (e.g. 1985/**/**), you may select January for the Month and 01 for the day.

Country of birth (required)

Country of birth help

This is where you were born. It is the country you have entered on your application to IRCC.

Client ID number (UCI)

Client ID number (UCI) help

A Client ID Number, also referred to as a Unique Client Identifier Number (UCI), can be found on any official document issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada.

A person who has never dealt with IRCC before will not have a UCI. If you do not have a UCI, leave the field blank.

If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Client ID number”, also known as unique client identifier (UCI).

Application number

Application number help

An application number can be found on any official document or correspondence issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada.

If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Application ID number”.

Telephone number

Mobile number

Enquirer Information

Relationship to applicant (required)

Relationship to Applicant help

Representative: A person who has the permission of someone wanting to immigrate to Canada to conduct business with IRCC on their behalf. The representative can be paid or unpaid. When someone appoints a representative, they may also authorize IRCC to share information from their case file with this person. Canada’s immigration law covers representatives and defines the terms of their services.

See Immigration consultant, Authorized representative.

Family name (required)

Given name (required)

Email address (required)

Telephone number

Mobile number

Consultant ICCRC number

Consultant ICCRC number help

If you are a Regulated Canadian Immigration Consultant then please enter your member number here.

Leave this section blank if you are not a consultant or you are not using a consultant for your application.

Regulated Canadian Immigration Consultants are approved by the Immigrant Consultants of Canada Regulatory Council. Consultants may represent a client before IRCC.

Consent and Disclaimer

By supplying your email address (in your enquiry or previously in your application), you have initiated an email communication with IRCC. By this action, you have authorized IRCC to use the email address provided by you for communication with you including the transmission of personal information on your file/case. When you supply your email address to IRCC, it is also understood that you are aware that this channel may not be a secure channel. IRCC is not liable for the electronic disclosure of personal information to a third party where IRCC has taken reasonable means to ensure the identity of the party. IRCC is also not liable for the misuse of this information by a third party.

See IRCC policy on internet use.

Protect your personal information: IRCC takes the confidentiality of your information seriously as we use sophisticated security techniques to protect your privacy. Clients should be careful to protect their application number, client ID number, date of birth and all other personal identification information. As these personal identifiers may allow individuals to receive information about their files from IRCC via email, clients should not share this information with unauthorized third parties.

I agree with the consent and disclaimer. (required)

Date modified:: 2023-12-07

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IRCC Webform - Nairobi

Information of dependent child